United Airlines passenger says scorpion bit him on flight from Texas

Last week (April 9), the video of a man on board a United Airlines flight being forcibly removed from his seat by airport security, made global headlines.

When David Dao, 69, refused to give up his seat, he was forcibly removed by three police officers, igniting backlash on social media.

The airline said it would ensure that off-duty crew travelling on its aircraft were allocated seats at least one hour before departure to avoid customers being turfed off flights after boarding.

UA staff and crew members who commute via the airline will now be required to check in 60 minutes prior to departure to prevent a repetition of the April 9 incident.

"Our flight attendants helped a customer who was stung by what appeared to be a scorpion on a flight last week", United said in a statement. The airline raised its compensation limit by thousands of dollars, according to the Associated Press.

United Chief Executive Oscar Munoz on Monday again apologized for the incident.

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As a result, it had the lowest rate among the largest USA airlines of bumping people off flights against their will - something that is legal but alienates customers and requires the airline to pay compensation of up to $1,350 per person.

A lawyer for Dao says his client suffered a concussion, a broken nose and missing teeth as a result of the incident.

United Airlines and the city of Chicago have agreed to preserve evidence in the dragging of a passenger from a plane at O'Hare International Airport.

Former federal prosecutor and criminal defense attorney Doug Burns explains the possible outcomes of a lawsuit between Dr. David Dao and United A... After this, airlines better brace for another inquiry and more scrutiny of their policies on overbooking flights.

"This can never - will never - happen again on a United Airlines flight", he said. Preferences were more evenly split among those who hadn't heard about the airline lately, with 51% choosing American.

Last week, United Airlines raised its full-year outlook for capacity growth to a 2.5%-3.5% range, up from 1%-2%.

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