HP recalls batteries for HP notebook computers and mobile workstations

HP recalls batteries for HP notebook computers and mobile workstations

HP recalls batteries for HP notebook computers and mobile workstations

Apparently, some batteries have the possibility of overheating which will pose a fire and burn hazard to its customers. From June 2016 to January 2017, over 140,000 lithium-ion battery packs for HP and Compaq computers were recalled due to overheating reports. HP has set up a webpage, www.HP.com/go/batteryprogram2018, where customers can check to see whether their battery is included in the recall.

HP has a of the affected laptops on its battery program website. "HP is providing battery replacement services by an authorised technician at no cost", it added. That might sound like a small percentage, but given how many devices HP shifts in a year, it's still likely to be a fairly substantial figure.

The computer company received eight reports of battery packs overheating, melting or charring, including three reports of property damage totaling $4,500.

The lithium-ion batteries for were shipped or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations.

Tesco named Christmas victor as grocery shoppers spend extra £1bn
Promotional levels were at their lowest since Christmas 2009, reported Kantar, with 36% of spending on items on offer this year. Overall online supermarket sales enjoyed their biggest ever Christmas: up 4.9% year on year.

HP is in the hot seat again this week with a statement it released detailing a massive recall of roughly 50,000 batteries used in its consumer notebooks.

Consumers with these batteries can install an update that will put the device in "battery safe mode" until it can be replaced. After installing the update, any affected laptop will fully discharge its battery and only function when plugged into the wall until the mode is disabled after a battery replacement. There, you'll find a special HP Battery Validation Utility to download.

'We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries. Impacted customers will have their batteries replaced free of charge and may continue safely using their device by placing the battery in Safety Mode and connecting to an external power source. We recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern.

Related news